Terms of Service

1. Introduction

Welcome to RN Patient Advocacy NC (“we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not use our services or website.

2. Our Services

RN Patient Advocacy NC provides healthcare advocacy and consulting services to patients and their families. We may communicate with you through phone, email, text messages (SMS), and other digital communication methods as part of your care. These communications may include:

• Appointment reminders and confirmations

• Responses to inquiries about care

• Notifications related to your requests or treatment

By providing your contact information, you consent to receive these communications from us.

3. SMS/Text Messaging

Our messaging service allows us to stay in touch with you efficiently. Please review the following terms related to SMS/text messaging:

• Opting Out: You can cancel the SMS service at any time by texting “STOP” to our shortcode. After you send “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

• Rejoining: To rejoin, simply sign up again as you did initially, and we will resume sending SMS messages to you.

• Help and Support: If you experience issues with our messaging program, reply with the keyword “HELP” for more assistance, or contact us directly at [email protected] or call (insert toll-free number).

• Carrier Liability: Carriers are not liable for delayed or undelivered messages.

• Message and Data Rates: Standard message and data rates may apply for messages sent to or from us. Message frequency may vary based on your interactions with our services. For questions about your text or data plan, please contact your wireless provider.

4. Privacy

Your privacy is important to us. All personal information collected through our website or communications is handled in accordance with our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

5. Limitation of Liability

RN Patient Advocacy NC and its affiliates are not responsible for any damages arising from:

• Errors or delays in communications or website access

• Any loss of data, service interruptions, or technical issues

• Actions taken based on the information provided through our website or digital communications

6. Modifications to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices or applicable laws. Updated versions will be posted on this page with a revised effective date. Continued use of our website or services after changes are made constitutes your acceptance of the revised terms.

7. Contact Us

If you have questions about these Terms and Conditions or need assistance, please contact us at:
RN Patient Advocacy NC
Email: [email protected]
Phone: (insert phone number)
Website: https://rnpatientadvocacync.com/