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Privacy Policy

1. Introduction

At RN Patient Advocacy NC, your privacy and trust are of utmost importance. We are committed to protecting your personal information and ensuring that your experience with our website and services remains safe, confidential, and transparent.
This Privacy Policy outlines how we collect, use, and safeguard your information when you visit rnpatientadvocacync.com or engage with our care and consulting services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information only as needed to provide you with personalized care and support. This may include information you provide directly to us or that we collect automatically when you interact with our website.

Information you provide may include:

  • Name

  • Email address

  • Phone number

  • Health-related information submitted for appointments, consultations, or advocacy purposes

Information collected automatically may include:

  • IP address and general geographic location

  • Browser type and device information

  • Pages visited, time spent on the site, and usage patterns

This data helps us improve your experience and maintain the security and functionality of our website.

3. How We Use Your Information

We use your personal information responsibly and only for purposes directly related to the care and services we provide. Specifically, we may use your information to:

  • Respond to your inquiries and schedule appointments

  • Provide healthcare advocacy and consulting services

  • Send important updates related to your care or our offerings

  • Improve our website, communication, and overall patient experience

  • Comply with legal, ethical, and regulatory requirements

We do not use your information for unsolicited marketing or sell your data to any third party.

4. Mobile Information Sharing Policy

We respect your privacy and communications preferences.

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • Information may be shared with subcontractors only when necessary to support essential services such as scheduling or customer service.

  • All other use cases exclude text messaging originator opt-in data and consent; this information will never be shared with any third parties.

5. Information Sharing and Disclosure

Your personal information may be shared only in limited circumstances:

  • With trusted service providers who help us operate our business (e.g., web hosting, secure email, scheduling systems), bound by confidentiality agreements

  • When required by law or in response to valid legal requests

  • To protect the safety, rights, or property of RN Patient Advocacy NC, our clients, or the public

We do not sell, rent, or trade your personal information.

6. Data Security

We take the protection of your information seriously. RN Patient Advocacy NC employs reasonable administrative, technical, and physical safeguards to secure your data against unauthorized access, alteration, disclosure, or destruction.
While we use industry best practices to maintain security, please note that no method of online transmission or storage is completely secure. We encourage you to take steps to protect your own information when communicating electronically.

7. Your Privacy Choices

You have the right to control how your personal information is used. You may:

  • Opt out of non-essential emails by using the unsubscribe link in our communications

  • Request access to, correction of, or deletion of your personal data by contacting us directly
    We will make reasonable efforts to accommodate your request in accordance with applicable laws and ethical standards.

8. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect or maintain personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. Third-Party Links

Our website may contain links to external sites not operated by RN Patient Advocacy NC. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies before sharing any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for compliance with new regulations. The most recent version will always be available on this page with an updated effective date. Continued use of our website or services indicates your acceptance of these updates.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

RN Patient Advocacy NC
Asheville, North Carolina
Phone: (828) 778-8882
Email: [email protected]
Website: https://rnpatientadvocacync.com/

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